Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Odin, including our websites, the Odin cloud workspace, the Odin desktop app and related services (the “Service”). The Service is operated by Scale, a Ventureship company (“Scale”, “we” or “us”).

By creating an account or using the Service, you agree to these Terms, our Privacy Policy and our Acceptable Use Policy. If you use the Service on behalf of an organization, you confirm that you have authority to bind it, and “you” includes that organization.

• You must be at least 16 years old, and old enough to form a binding contract where you live.
• Provide accurate information and keep it up to date.
• Keep your password and connected devices secure. You are responsible for activity under your account and on computers you connect to it.
• Tell us promptly through our contact page if you suspect unauthorized access.

Odin includes a desktop agent that can see your screen and act or guide you on your instruction, a cloud workspace with Odin and specialist agents, long-term memory, briefings, agent swarms and portfolio tools. Features and limits depend on your plan and may change as we improve the Service.

We may introduce new features, and we may modify or discontinue features where reasonably necessary. If a change materially reduces the core functionality of a paid plan, we will give you notice.

When you start a task in the desktop app, you authorize Odin to view your screen and, in Act mode, to operate your mouse and keyboard to perform that task. You agree that:

• you will start tasks only on computers, accounts and software you are authorized to use;
• you are responsible for the tasks you ask Odin to perform and for reviewing results before relying on them;
• you will supervise tasks that could have significant consequences and use Guide mode or confirmations where appropriate;
• you will comply with the terms of any third-party websites or software that Odin operates on your behalf; and
• you will not use the desktop agent to operate safety-critical systems, medical devices, vehicles or industrial controls.

You can stop a task at any time. Odin is designed to pause for passwords, payments and other sensitive confirmations, but you remain responsible for actions you approve.

• Free tier. We offer a free plan with a usage allowance. We may adjust free plan limits from time to time.
• Paid plans. Paid plans are charged at the price shown when you choose them. Each plan includes a usage allowance.
• Usage beyond your allowance. Usage beyond your plan's allowance is billed on periodic invoices, which you can view and pay in your dashboard.
• Late payment. If an invoice becomes past due, we may pause agent activity on your account until the balance is paid. Access is restored once payment is received.
• Changes and cancellation. You may change or cancel your plan at any time from your billing settings. Cancellation takes effect at the end of the current billing period, and amounts already invoiced remain payable.
• Taxes. Prices exclude applicable taxes unless stated otherwise.
• Refunds. Except where required by law, fees are non-refundable.

We will give you reasonable notice before changing the price of your paid plan.

You keep ownership of the content you submit to the Service and the results Odin produces for you (“Your Content”). You grant Scale a worldwide, non-exclusive license to host, process and display Your Content only as needed to provide, secure and support the Service for you. You are responsible for having the rights to Your Content and for its lawfulness.

Odin uses artificial intelligence. Output can be incomplete, inaccurate or unsuitable for your situation, and actions taken on screen may not always produce the intended result. Review important output and actions before relying on them.

Odin does not provide investment, legal or tax advice. Swarms, portfolios, briefings and specialist agents provide information and assistance only. Outcomes are not guaranteed, and every decision, including any acquisition, investment or business decision, remains yours.

The Service may interact with third-party websites and software that you use. We do not control them and are not responsible for their content, availability or terms. Your use of them is governed by their own terms.

The Service, including its software, design, brand and content (other than Your Content), belongs to Scale and its licensors. We grant you a limited, revocable, non-transferable license to use the Service under these Terms. You may not copy, modify, distribute, reverse engineer or create derivative works of the Service except as allowed by law. If you send us feedback, we may use it without obligation to you.

You may stop using the Service and close your account at any time. We may suspend or terminate access if you breach these Terms or the Acceptable Use Policy, if required by law, or to protect the Service or others. Where reasonable, we will give notice and an opportunity to resolve the issue. Sections that by their nature should survive termination will survive.

To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or that any result will be achieved.

To the fullest extent permitted by law, Scale will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the twelve months before the claim and one hundred US dollars. Some jurisdictions do not allow these limitations, so they may not apply to you in full.

You agree to indemnify and hold harmless Scale from claims, losses and expenses arising from Your Content, your use of the Service in breach of these Terms or applicable law, or tasks you direct Odin to perform in breach of third-party rights or terms.

These Terms are governed by the laws of the jurisdiction in which Scale is established, without regard to conflict of law rules, and disputes will be resolved in the courts of that jurisdiction, unless mandatory local law gives you the right to bring proceedings where you live.

If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. These Terms, together with the policies they reference and any order form, are the entire agreement between you and Scale about the Service.

We may update these Terms from time to time. If changes are material, we will notify you in advance through the Service or by email. Continuing to use the Service after changes take effect means you accept them.

Questions about these Terms? Contact Scale, a Ventureship company, through our contact page.