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Odin for Hospitality

Five-star service, zero-star admin.

Hotels and hospitality groups live in property management systems, channel managers, review sites and guest messaging. Odin handles the repetitive steps on screen, so your team can welcome guests instead of wrestling with tabs.

  • Works in your existing software
  • Act or Guide
  • You stay in control
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BackNext

The everyday grind

Where hospitality teams lose their hours.

  • Rates across many channels

    Updating prices and restrictions on every channel takes constant attention.

  • Reviews need replies

    Guests expect a thoughtful response on every platform.

  • Group bookings are complex

    Room blocks, rooming lists and billing instructions are detailed and error-prone.

  • Night audit drags

    Reconciling the day takes too long.

How Odin helps on screen

Press a key. Odin takes it from there.

Examples of what members ask Odin to do in the tools this industry already relies on.

Act mode

Odin does it

  • “Update rates and minimum stays for the holiday weekend in your channel manager and confirm they appear on Booking.com and Expedia.”
  • “Load a group rooming list into the PMS, assign rooms and apply the billing instructions.”
  • “Draft replies to this week's reviews on TripAdvisor and Google in your property's voice for approval.”

Guide mode

Odin shows you

  • “Walk a new front-desk agent through check-in and room moves in the PMS.”
  • “Show a manager how to read the pickup report.”
  • “Guide you through setting up a new rate plan.”

Works on screen in tools such as

  • Oracle Opera
  • Cloudbeds
  • Mews
  • SiteMinder
  • Booking.com Extranet
  • Expedia Partner Central
  • Airbnb
  • TripAdvisor
  • Google Business Profile
  • Excel

Product names are trademarks of their respective owners and are shown only to illustrate the kinds of software Odin can operate on screen. No affiliation or endorsement is implied.

Workflows

Ready-to-run workflows for your team.

  • Workflow

    Rate and inventory updates

    Changes applied consistently across channels.

  • Workflow

    Group and event bookings

    Blocks, lists and billing handled carefully.

  • Workflow

    Review management

    Replies drafted for every platform.

  • Workflow

    Guest messaging

    Pre-arrival and post-stay messages prepared.

  • Workflow

    Night audit support

    Reports gathered and discrepancies flagged.

  • Workflow

    Housekeeping coordination

    Room status and priorities communicated.

Swarms and portfolios

Demand insight around the clock.

Swarms monitor local events, competitor rates and guest sentiment and brief revenue managers every cycle. Build a portfolio of properties in the same category and destination with no exclusive territories.

  • Event and demand monitoring
  • Competitive rate summaries
  • Same-destination property portfolios

Swarm fleet

Acquisitions · Northeast

Specialists

Experts in hospitality, on call.

Bring any of these specialists into your Odin workspace. They share your context, so you never start from scratch.

  • Revenue manager

    Recommends pricing and restrictions for review.

  • Guest experience lead

    Crafts messages and service standards.

  • Reputation manager

    Responds to reviews with care and consistency.

  • Sales and events coordinator

    Organizes groups, weddings and meetings.

  • Hotel accountant

    Supports audit, receivables and reporting.

Security and compliance

Respecting the rules of your industry.

  • Guest payment details are never entered by Odin without a staff member confirming.

  • Guest personal information stays in your PMS and approved tools.

  • Rate changes can be staged for revenue manager approval.

  • Odin works within each staff member's permissions.

Always, in every industry

  • Odin sees the screen only when a member starts a task
  • A Stop button and stop shortcut that halt Odin instantly
  • Passwords, payments and confirmations wait for a person
  • Actions limited to the member’s own access

These notes are general guidance, not legal or compliance advice. Your organization remains responsible for meeting its own obligations.

Read about Odin security →

What changes

The difference teams notice first.

I

Consistent pricing

Every channel reflects your strategy.

II

Better reputation

Guests hear back on every review.

III

Smoother groups

Fewer errors in complex bookings.

IV

Faster audits

Night teams finish sooner.

Hospitality FAQ

Questions we hear often.

Does Odin work with our PMS?

Odin works on screen in any PMS or channel manager your team can open.

Can it respond to reviews automatically?

It can draft replies in your voice. Many properties approve them before posting.

Can I build a portfolio of hotels in one destination?

Yes. Stack as many same-category properties in the same destination as you choose.

How much does it cost to start?

Odin is free to start with a generous free tier. Paid plans add capacity and support, and you only pay for extra usage beyond your plan.

Odin for Hospitality

Hand off the busywork. Keep the craft.

Download Odin, open the software you use every day, press your shortcut and watch the first task get done.